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Login to continueNot sure how it works? We’ve compiled answers to the most common questions so you can easily share your thoughts, help shape better care, and make your voice count.
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Once the registration form is submitted, a verification email will be sent to the email address provided. Clicking the link in that email will verify your account.
Note:
HOYA employees are not permitted to register using the standard registration form.
For new account creation or access requests, please contact Hoya IT Support directly.
Select the option that best matches your role:
Hospital/Clinic Staff :
Doctors, clinicians, pharmacists, or medical staff who use HOYA products.
Distributor:
Company/person distributing HOYA products under agreement
Sub‑distributor:
Company contracted with a distributor to sell HOYA products
Note: HOYA employees are automatically assigned the appropriate role.
Guest User:
You can submit a complaint without creating an account.
Registered User:
By creating an account, you gain access ro tracking your submitted complaints, using the dashboard, and faster follow‑up. This option is recommended for users who plan to use the system regularly.
HOYA employees can register using the one‑click SSO method.
Date of Event:
When the issue occurred
Date of Implantation:
The date when the device was implanted or placed in the patient (if applicable).
This date helps determine the timeline between implantation and the event, and may be different from the Date of Event.
Date of Awareness
When you first learned about it